Tips, news and best practices for your surveys
Google Forms: convenient but limited Google Forms is free and simple. That's its main strength. But as soon as your needs become even slightly s...
Stop losing post-event feedback Feedback sent a week after an event gets a 10-15% response rate. During the event, that rate climbs to 60-80%. T...
GDPR applies to your surveys As soon as you collect data that can directly or indirectly identify a person (email, name, IP address), GDPR appli...
The QR code comeback Since the pandemic, QR codes have become part of daily life. They're now an essential distribution channel for field survey...
Even with the best tools, certain mistakes can ruin the quality of your results. Here are the 5 most common pitfalls. 1. Leading questions "Don'...
Beyond charts Collecting responses is only half the work. The other half — often the hardest — is extracting actionable insights. This is where ...
Engagement as a strategic challenge An engaged employee is 17% more productive and 3x less likely to leave the company. Yet only 23% of companie...
Three metrics, three use cases Measuring customer satisfaction is essential, but you need to choose the right metric. Here's a practical guide t...
A survey is only as good as its responses. Here are 7 concrete techniques to maximize your participation rate. 1. Keep it short A 5 to 10 questi...
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